Dedicated CDN Service
Optimized for campus portals, learning resources, video courseware, downloads, and cross-region access with SSL, cache policy, edge routing, hit-rate monitoring, and basic security controls.
New York Headquarters | Tokyo Contact Office
Dedicated Cloud, CDN & Big Data Operations Services
TENGXIANG E-COMMERCE LLC provides dedicated cloud services for enterprise and education-sector clients, supporting CDN acceleration, big data cloud hosting, cloud migration, and long-term software operations.
Cloud Service
CDN
Big Data
Operations
Company Overview
About TENGXIANG
TENGXIANG E-COMMERCE LLC is a New York-based cloud service provider focused on dedicated enterprise and education-sector operations. The company provides managed cloud infrastructure, CDN acceleration, big data cloud hosting, local resource cloud migration, monitoring, incident response, and continuous software operations.
We support organizations that require stable, secure, and well-managed digital infrastructure, including campus portals, learning platforms, business systems, data platforms, and multi-region access environments.
Core Services
Dedicated infrastructure services for reliable digital operations
From edge acceleration to long-term software operations, TENGXIANG helps customers build stable, measurable, and maintainable cloud environments.
Big Data Cloud Service
Centralized data platform hosting for logs, business data, learning resources, backup, computation, reporting, synchronization, permission control, and project-level isolation.
Cloud Migration
Migration of servers, applications, files, databases, accounts, and local resources to managed cloud resource pools with validation, rollback preparation, and cutover support.
Software Operations
Deployment, upgrade, health checks, monitoring, log analysis, incident handling, rollback, SOP updates, change records, and monthly service reports.
Monitoring & Incident Response
Continuous monitoring, alert classification, on-call response, escalation workflow, capacity warnings, root cause analysis, and post-incident reports.
Operations Knowledge Base
Runbooks, SOPs, account matrices, known issues, operational procedures, and post-incident summaries to improve long-term service stability.
Service Delivery Workflow
A structured process from assessment to continuous optimization
Requirement & Resource Assessment
Confirm systems, access regions, bandwidth, data volume, service targets, dependencies, and operational requirements.
Architecture Design & Launch
Design cloud resources, CDN strategy, migration plan, rollback path, access controls, and monitoring structure.
Operations Takeover & Optimization
Register monitoring, define SLA workflow, optimize cache hit rate, tune performance, and stabilize operations.
Monthly Review & Capacity Planning
Provide monthly operation reports, incident summaries, trend analysis, capacity planning, and procurement suggestions.
Target Customers
Focused on Enterprise and Education-Sector Operations
TENGXIANG supports international schools, education groups, distributed campus organizations, enterprise IT teams, and organizations that require dedicated cloud infrastructure and reliable long-term operations.
International schools
Education groups
Multi-campus organizations
Enterprise cloud users
Data platform operators
Cross-region access optimization
Operations Assurance
Operational quality controls for reliable customer service
SLA Response
Incident classification, response workflow, escalation path, and post-incident review.
Monitoring Platform
Unified monitoring for cloud resources, applications, network, database, CDN metrics, availability, latency, bandwidth, and status codes.
Change Management
Release window, approval records, rollback plan, validation checklist, and change documentation.
Security Baseline
Account permissions, certificate lifecycle, log audit, backup recovery policy, and customer data protection controls.
Deliverables
Architecture design document, migration plan, operations manual, account matrix, monthly report, and incident review report.
Corporate Readiness
Business foundation for customer-facing cloud services
The company maintains business registration, official website, enterprise email, service documents, support contacts, customer-facing policies, SLA documents, and data protection controls.
- Company Name
- TENGXIANG E-COMMERCE LLC
- Entity Type
- Domestic Limited Liability Company
- Headquarters
- New York, USA
- Tokyo Contact Office
- Marunouchi, Chiyoda-ku, Tokyo, Japan
- Business Focus
- Cloud Service · CDN · Big Data · Operations
Contact
Connect with TENGXIANG
U.S. Headquarters
672 DOGWOOD AVE, NEW YORK, NY, 11010, USA
- Pre-Sales Inquiryjerry@tengxiang.cloud
- 24/7 Support / Incident ReportingEric@tengxiang.cloud
- Key Account Hotline+1-3047413516
- Business Partnershipluna@tengxiang.cloud
Japan Branch / Tokyo Contact Office
〒100-0005 東京都千代田区丸の内
- Japan Sales InquiryLucas@tengxiang.cloud
- Japan 24/7 Incident Reportingtom@tengxiang.cloud
- General Supportsupport@tengxiang.cloud
- Abuse Contactabuse@tengxiang.cloud